How to Login
Managing your electricity services with Wheat Belt Public Power District (WBPPD) is simple and efficient. This guide provides a direct walkthrough for accessing your online account via SmartHub, understanding your payment options, and contacting customer support in Sidney, Nebraska.
Wheat Belt Public Power District uses the SmartHub platform for secure account management. This portal allows you to view usage history, report outages, and pay bills online.
- Navigate to the official Wheat Belt Public Power District website (wheatbelt.com).
- Click on the “Pay My Bill” button or the SmartHub icon, typically located on the homepage.
- You will be redirected to the secure login page.
- Enter your registered E-Mail Address and Password.
- Click “Login” to access your dashboard.
New User? If you have not used the online system before, click the “New User” link to register. You will need your account number (found on your paper bill) to verify your identity.
Payment Methods
WBPPD offers several convenient ways to pay your electric bill. Choose the method that best fits your needs.
1. Online Payment (SmartHub)
The fastest way to pay is through the SmartHub web portal or the mobile app (available for iOS and Android). You can make one-time payments using a credit card, debit card, or electronic check. You can also view billing history and manage notifications.
2. Pay by Phone
You can make secure payments 24/7 using the automated Interactive Voice Response (IVR) system.
- Secure Payment Line: 844-262-2432
- Please have your account number and payment information ready before calling.
3. Automatic Bank Draft (ACH)
Ensure your bill is paid on time every month by enrolling in the Auto-Pay program. The amount due is automatically deducted from your designated checking or savings account on the due date. This can be set up via SmartHub.
4. Mail or Drop Box
You can mail your payment check along with the bill stub to the district office. A drop box is also available at the Sidney office location for after-hours payments.
Customer Service Contacts
If you need to report a power outage, request a new service, or have questions about your rates, contact the Wheat Belt PPD team directly.
| Contact Method | Details |
|---|---|
| Phone Number | (308) 254-5871 (General Inquiries) |
| Toll-Free | (800) 576-5871 |
| Office Address | 11306 Road 32 Sidney, NE 69162 |
| Mailing Address | PO Box 177 Sidney, NE 69162 |
| Business Hours | Monday – Friday: 7:30 AM – 4:00 PM (Closed on Federal Holidays) |
| Emergency / Outage | Call (800) 576-5871 (Available 24/7) |
Note: Business hours and contact procedures are subject to change. It is recommended to verify the latest information on the official Wheat Belt Public Power District website before visiting in person.
