Managing your telecommunications services with Hershey Cooperative Telephone Company is designed to be straightforward. This guide provides a direct walkthrough for accessing the online E-Bill system, understanding your payment options, and contacting the support team in Hershey, Nebraska.
How to Login
Hershey Cooperative Telephone Company offers a secure E-Bill portal that allows customers to view monthly statements and make payments online.
- Navigate to the official Hershey Cooperative Telephone Company website (hersheytel.net).
- Locate the “E-Bill” or “Bill Payment” link, typically found in the main navigation menu or sidebar.
- You will be redirected to the secure login page.
- Enter your registered User ID and Password.
- Click “Login” to access your account dashboard.
New User? If you are accessing the system for the first time, you will likely need your Account Number (found on your paper bill) and the specific amount due to register your profile securely.
Payment Methods
The cooperative offers several convenient ways to ensure your bill is paid on time, catering to both digital and traditional preferences.
1. Online Payment (E-Bill)
The most efficient way to pay is via the online portal. You can make one-time payments using a credit card (Visa, MasterCard, Discover) or an electronic check. The system also allows you to view past billing history.
2. Automatic Bank Draft (ACH)
Ensure your payment is never late by enrolling in Auto-Pay. You can authorize the company to automatically deduct the bill amount from your checking or savings account on the due date each month. This can be set up by contacting the business office.
3. Pay by Phone
You can make payments over the phone during standard business hours by speaking with a customer service representative.
- Phone Line: (308) 368-5574
- Have your account number and payment method ready before calling.
4. Mail or Drop Box
If you prefer to pay by check, mail your payment and remittance slip to the address below. A secure drop box is also available at the office location for after-hours payments.
Customer Service Contacts
Whether you are experiencing an internet outage, need to request new service, or have a question about your statement, the Hershey Cooperative team is available to help.
| Contact Method | Details |
|---|---|
| Phone Number | (308) 368-5574 (General Inquiries & Support) |
| Office Address | 110 South Lincoln Avenue Hershey, NE 69143 |
| Mailing Address | PO Box 235 Hershey, NE 69143 |
| Business Hours | Monday – Friday: 8:00 AM – 5:00 PM (Closed on Federal Holidays) |
| Email Support | info@hersheytel.net (Response times may vary) |
Note: Business hours and office availability are subject to change. It is recommended to verify the latest information on the official Hershey Cooperative Telephone Company website before visiting in person.
