Managing your fiber internet and telephone services with Northeast Nebraska Telephone Company (NNTC) is simple and secure. This guide provides a direct walkthrough for accessing the NNTC eBill portal, understanding your payment options, and contacting the support team in Jackson, Nebraska.
How to Login
NNTC offers a secure eBill system that allows customers to view billing statements, analyze call history, and make payments online.
- Navigate to the official Northeast Nebraska Telephone Company website (nntc.net).
- Click on the “Pay Bill” button, typically located at the top right of the homepage.
- You will be redirected to the secure eBill login page.
- Enter your Invoice Number (or Username) and Password.
- Click “Sign In” to access your account dashboard.
First Time User? If you have not registered for online access, look for the “Sign Up” or “Register” link on the eBill page. You will typically need your account number and the amount due from your latest bill to verify your identity.
Payment Methods
NNTC provides several flexible payment options to help you manage your monthly bill efficiently.
1. Online Payment (eBill)
The fastest way to pay is through the eBill portal. You can make one-time payments using a Visa, MasterCard, Discover, or American Express card. You can also pay via electronic check (e-check). The portal allows you to switch to paperless billing as well.
2. Automatic Bank Draft (ACH)
Never miss a due date by enrolling in Auto-Pay. You can authorize NNTC to automatically deduct the bill amount from your checking or savings account on the 10th of each month. This service is free and can be set up by contacting the business office.
3. Pay by Phone
You can make secure payments over the phone during business hours.
- Customer Service Line: 888-397-4321
- Have your account number and credit card or banking information ready.
4. Mail or Drop Box
If you prefer to pay by check, mail your payment and remittance slip to the address below. A drop box is also available at the main office for after-hours convenience.
Customer Service Contacts
Whether you need to report an internet outage, request a speed upgrade, or have a billing inquiry, the NNTC team is available to assist.
| Contact Method | Details |
|---|---|
| Toll-Free Phone | (888) 397-4321 (Customer Service & Tech Support) |
| Local Phone | (402) 632-4321 |
| Main Office Address | 110 East Elk Street Jackson, NE 68743 |
| Mailing Address | PO Box 66 Jackson, NE 68743 |
| Business Hours | Monday – Friday: 8:00 AM – 4:30 PM (Closed on Federal Holidays) |
| Tech Support | Available 24/7 via the main toll-free number. |
Note: Business hours and contact procedures are subject to change. It is recommended to verify the latest information on the official Northeast Nebraska Telephone Company website before visiting in person.
