Managing your internet, phone, and television services with Hamilton Telecommunications is designed to be user-friendly. This guide provides a direct walkthrough for accessing the customer portal, understanding your bill payment options, and reaching the support team.
How to Login
Hamilton Telecommunications offers a secure online portal (often referred to as eBill or My Account) to manage your services. Follow these steps to access your dashboard:
- Navigate to the official Hamilton Telecommunications website (hamilton.net).
- Locate the “My Account” or “Pay Bill” link, typically found in the top navigation bar.
- Select the appropriate service area if prompted (e.g., Telecommunications vs. Relay).
- Enter your registered Username and Password in the secure login fields.
- Click “Sign In” to view your statements and account details.
Login Trouble? If you have forgotten your password, use the “Forgot Password” link on the login screen. You will need access to the email address on file to reset your credentials.
Payment Methods
Hamilton offers several convenient ways to pay your monthly bill, ensuring you can choose the method that best fits your routine.
1. Online Payment
The most efficient way to pay is through the online portal. You can make a one-time payment using a credit card (Visa, MasterCard, Discover) or checking account. You can also view past billing statements and usage history.
2. Automatic Payments (Auto-Pay)
To ensure on-time payments, enroll in Auto-Pay. You can authorize Hamilton to automatically deduct the bill amount from your bank account (ACH) or charge your credit card on the due date each month. This can be configured within the “My Account” settings.
3. Pay by Phone
You can make payments over the phone by calling the customer service department during business hours.
- Customer Service Line: 402-694-5101 or Toll-Free 877-426-5638
- Have your account number and payment method ready before calling.
4. Mail or In-Person
Payments can be mailed using the return envelope included with your paper bill. You can also drop off payments at the main office in Aurora or authorized payment locations.
Customer Service Contacts
Whether you need technical support for your internet connection or have a question about a billing charge, the Hamilton team is available to assist.
| Contact Method | Details |
|---|---|
| Main Phone | (402) 694-5101 (Local Inquiries) |
| Toll-Free | (877) 426-5638 |
| Main Office Address | 1006 12th Street Aurora, NE 68818 |
| Mailing Address | 1006 12th Street Aurora, NE 68818 |
| Office Hours | Monday – Friday: 8:00 AM – 5:00 PM (Closed on major holidays) |
| Tech Support | Available 24/7 via the main support line. |
Note: Business hours and office availability are subject to change. It is recommended to verify the latest information on the official Hamilton Telecommunications website before visiting in person.
