Managing your internet, cable, and phone services with Great Plains Communications (GPC) is designed to be simple. This guide provides a straightforward walkthrough for accessing the GPC eBill portal, understanding your payment options, and contacting customer support.
How to Login
Great Plains Communications uses a secure eBill system for online account management. Follow these steps to access your dashboard:
- Navigate to the official Great Plains Communications website (gpcom.com).
- Click on the “My Account” or “Pay Bill” button located at the top right of the homepage.
- You will be redirected to the eBill login page.
- Enter your Username and Password.
- Click “Log In” to view your statements and services.
First Time User? If you have not registered for online access, click the “Register” link on the login page. You will need your Invoice Number and the Amount Due from your most recent bill to verify your identity.
Payment Methods
GPC offers several convenient ways to ensure your bill is paid on time, catering to both digital and traditional preferences.
1. Online Payment (eBill)
The most efficient way to pay is through the eBill portal. You can make one-time payments using a credit card, debit card, or bank account transfer. You can also view up to 18 months of billing history.
2. Auto-Pay (Recurring)
Avoid late fees by setting up Auto-Pay within the eBill portal. You can choose to have the full balance automatically deducted from your bank account (ACH) or charged to your credit card on the due date each month.
3. Pay by Phone
Secure payments can be made 24/7 using the automated phone system.
- Payment Line: 1-855-853-1483
- Follow the voice prompts to complete your transaction. Have your account number ready.
4. Mail-In Payment
If you prefer to pay by check, mail your payment along with the remittance slip to the address listed on your bill. Please allow 5-7 business days for processing.
Customer Service Contacts
Whether you are experiencing an internet outage, need to upgrade your speed, or have a question about your statement, the GPC team is available to help.
| Contact Method | Details |
|---|---|
| Customer Service | (855) 853-1483 (Billing & General Inquiries) |
| Corporate Headquarters | 1600 Great Plains Centre Blair, NE 68008 |
| Mailing Address | PO Box 500 Blair, NE 68008 |
| Business Hours | Monday – Friday: 8:00 AM – 5:00 PM (Closed on major holidays) |
| Technical Support | Call (855) 853-1483 (Available 24/7) |
Note: Business hours and contact procedures are subject to change. It is recommended to verify the latest information on the official Great Plains Communications website before visiting in person.
