Managing your electricity service with Howard Greeley Rural Public Power District (HGRPPD) is streamlined for efficiency. This guide provides a direct walkthrough for accessing your online account, reviewing payment options, and contacting the support team in St. Paul, Nebraska.
How to Login
HGRPPD utilizes the SmartHub platform for secure account management. This portal allows customers to view billing statements, monitor energy usage, and report outages.
- Navigate to the official Howard Greeley Rural Public Power District website (hgrppd.com).
- Click on the “Pay My Bill” button or the SmartHub icon, typically found on the homepage.
- You will be redirected to the secure login portal.
- Enter your registered E-Mail Address and Password.
- Click “Login” to access your dashboard.
First Time User? If you are new to the online system, click the “New User” link to register. You will need your Account Number (found on your paper bill) and the last name or business name associated with the account.
Payment Methods
HGRPPD offers a variety of payment methods to ensure your account remains in good standing. Choose the option that fits your needs.
1. Online Payment (SmartHub)
The most convenient method is via the SmartHub web portal or the mobile app (available for iOS and Android). You can pay using a credit card, debit card, or electronic check. The system also allows you to save payment methods for future use.
2. Pay by Phone
Secure payments can be made 24/7 using the automated Interactive Voice Response (IVR) system.
- Secure Payment Line: 844-262-2438
- Please have your account number and payment details ready before calling.
3. Automatic Bank Draft (ACH)
Eliminate the risk of late fees by enrolling in the Auto-Pay program. The bill amount is automatically deducted from your designated checking or savings account on the due date. This can be set up through the SmartHub portal.
4. Mail or Drop Box
If you prefer traditional methods, mail your check and payment stub to the district office. A secure drop box is also available at the St. Paul office location for after-hours payments.
Customer Service Contacts
If you need to report a power outage, request a new service connection, or have questions about a line item on your bill, the HGRPPD team is available to help.
| Contact Method | Details |
|---|---|
| Phone Number | (308) 754-4457 (General Inquiries) |
| Toll-Free | (800) 471-1587 |
| Office Address | 422 Howard Avenue St. Paul, NE 68873 |
| Mailing Address | PO Box 105 St. Paul, NE 68873 |
| Business Hours | Monday – Friday: 7:30 AM – 4:30 PM (Closed on Federal Holidays) |
| Emergency / Outage | Call (800) 471-1587 (Available 24/7) |
Note: Business hours and contact procedures are subject to change. It is recommended to verify the latest information on the official Howard Greeley Rural Public Power District website before visiting in person.
